Keeping your site happy

Your website needs a safe home and ongoing TLC.

Hosting that is fast, safe.. and local!

I provide premium hosting through Storm Internet Services, a local (Ottawa-based) ISP and hosting company.

Unlike the larger hosting companies, who offer barebones hosting and charge for ‘extras’ like security features and backups, with Storm, your SSL certificate is free, and nightly backups of your entire site and extra security measures are part of your hosting plan.

Storm boasts a 99.9% uptime and takes extra measures to ensure a fast loading speed.

 

Ongoing support you can rely on

Your website is launched, and it’s doing its job. But, like your employees, if it’s not treated well, it will start to slack off.

Your website needs ongoing tender loving care to keep it functioning at its best, and most importantly, to keep it safe from malware and hackers.

But most business owners are too busy to give their site the TLC it needs. Fortunately, I offer a maintenance plan that does just that, so you can focus on running your business, and trust that your website is in good hands.

Ongoing support you can rely on

Your website is launched, and it’s doing its job. But, like your employees, if it’s not treated well, it will start to slack off.

Your website needs ongoing tender loving care to keep it functioning at its best, and most importantly, to keep it safe from malware and hackers.

But most business owners are too busy to give their site the TLC it needs. Fortunately, I offer a maintenance plan that does just that, so you can focus on running your business, and trust that your website is in good hands.

What’s Included:

Hosting:

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SSL Certificate

This is what puts the lock symbol at the left left of your url in the browser, and the ‘s’ in https in your url.

An SSL certificate is required by Google. Without it, your website will rank lower in search results, and come with an ‘insecure’ warning.

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Unlimited Disk Space

Have a lot of images on your website? No problem. Have an e-commerce site with lots of products? Go nuts.

Disk space is the amount of storage room you get on your host’s server. Most hosting companies only allow a certain amount. Storm doesn’t.

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Nightly Backups

Storm takes nightly backups of your entire website, so if anything goes wrong, it can be restored without you losing a lot of changes or updates.

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Fast Loading speed

Storm using FastCGI, which executes time-consuming code once, rather than every time it is loaded.

This is the equivalent to having your car already running when you’re ready to go somewhere, rather than having to start it up every time you get in.

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WordPress and PHP Updates

When WordPress is updated, you can rest assured your website won’t be the last to find out.

PHP is the language your website uses to speak to both browsers and the themes and plugins that are on it. If your PHP version gets too out of date, your website will not be able to communicate effectively with newer themes and plugins, and its functionality and security will waver. But with this hosting plan, you can rest assured that won’t happen.

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Up to 25 Email Accounts

Having a professional email address that matches your domain (ie: info@yourwebsite.com) is great.

Having professional addresses for all your employees or departments is even better.

Hosting comes with up to 25 email accounts; more can be added for an additional fee.

Maintenance:

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Theme & Plugin Updates

Nothing opens your site to hackers and malware quicker than outdated themes and plugins.

Updates don’t just increase functionality, they fix security issues and keep the code in line with modern practices (which are constantly changing).

At the beginning of every month, I will update your theme and plugins and check the site for any issue that arise as a result of the updates (ie: new plugin conflicts).

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Security Monitoring

Even the best hosting and website-building practices aren’t always enough to keep a site 100% secure.

I monitor any suspicious activity on your site, and if something goes wrong, I’ll restore it for you from the most recent backup.

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Technical Support

My maintenance plan includes up to half an hour per month of my time to assist with any technical issues that may arise.

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Detailed Monthly Reports

Clients on my maintenance plan can opt for a monthly report on what’s been done to keep their site updated and secure.

Reports also include Google Analytics data of page views, site traffic, and more.

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Priority Support

My entire team consists of just me, so sometimes I get really busy and need to prioritize my workload. If you’re on my maintenance plan and have a technical issue, you will get expedited service.

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Site Optimization

While I’m logged into your site to do the updates and security checks, I will also clear out any spam comments and optimize your site for an added layer of security and functionality.

3 Plans to Choose From:

Need a domain?

.com Domain Registration

$20/year

.ca Domain Registration

$35/year

Frequently Asked Questions:

Are there any setup or cancellation fees?

No. There is no charge to set up or cancel your account.

Do I have to pay monthly?

Payments can be made monthly, or several months or up to a year at a time. It’s entirely up to you.

What if I've paid in advance and decide to cancel?

You’re welcome to cancel your plan at any time, and I will refund you for your unused months.

And remember, if you change your mind, you’re always welcome to come back.

Does the monthly tech support time roll over?

Sorry, but no. The half hour expires at the end of each month.

Why should I sign up for maintenance?

Regular maintenance is imperative for the security of your website.

Without a maintenance plan, your site is more likely to experience:

  • Slower loading speeds and reduced performance
  • Security holes created by outdated themes and plugins, making it incredibly vulnerable to malware and hackers

Plus, if your hosting company doesn’t provide regular backups, you won’t have a restore point. In the event your site gets hacked, you could lose your content, access to your site, and your Google ranking.

If you’re someone who isn’t overly tech-savvy, having a geek like me in your corner is invaluable. Being your trust webmaster is a role I take very seriously.

Isn't all hosting the same?

No, absolutely not. With hosting, like with many things, you get what you pay for.

Most large hosting companies are more about the bottom line than customer service. They will cram as many sites as possible onto a single server, they won’t update the PHP version unless you ask, they’ll give you the barebones hosting at a reduced rate and then sell you the features that really should be included in all hosting plans (like SSL Certificates and regular backups), and some of them don’t even offer refunds if you decide to cancel.

Sandfire Design and Storm Internet Services are different. Together, we offer safe, reliable and secure hosting with top-notch customer service.

Website Design

Every website I build is unique and customized to the individual needs of my client.

Hosting & Maintenance

Website security depends on solid hosting and regular maintenance.

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Writing & Editing

I can help with content writing & editing for websites, blogs, e-newsletters, and more.

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Website Assistance

Find out why I’m affectionately called the ‘WordPress Whisperer’ by my peers.

Collaborative Services

Take your business even further with graphic design, SEO and Google Ads.